Privacy Policy

This Privacy Policy describes the policies and procedures of Touch AI ("the Company", "We", "Us", or "Our") on the collection, use, and disclosure of your information when you use our website (touchai.agency), our applications, or respond to our advertisements. It also tells you about your privacy rights and how the law protects you.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Mobile Communication & SMS Policy (Strictly Enforced)

We value your privacy and are committed to protecting your personal information. When you provide your mobile phone number, you consent to receive SMS text messages related to our services, appointments, and support.

Crucial SMS Privacy Guarantee: Your mobile phone number and SMS opt-in consent will NOT be shared with, sold to, or distributed to any third parties or affiliates for marketing or promotional purposes.

• Opt-Out Instructions: You can opt out of receiving SMS messages from us at any time by replying STOP to any message you receive.
• Support: If you need assistance with our SMS communications, you can text HELP for more information.

Types of Data Collected

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• First and last name
• Email address
• Phone number
• Business website and company details
• Usage Data (IP address, browser type, pages visited, and time spent on pages)

How We Use Your Personal Data

Touch AI uses the collected data for the following purposes:

• To provide and maintain our infrastructure: Including connecting our MVS software to your existing operations.
• To contact you: Via email, telephone calls, or SMS regarding updates, features, or support for the systems we build for you.
• To manage your requests: To attend and manage your inquiries, audits, and support tickets.
• For legal compliance: To fulfill our legal obligations and enforce our terms of service.

Security of Your Personal Data

The security of your Personal Data is important to us. We use commercially acceptable industry standards to protect your data within our infrastructure. However, remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to protect your Personal Data, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or wish to request the deletion of your data, you can contact us:

• By email: dennis@touchai.agency
• By visiting our website: touchai.agency